Owning a practice and practicing dentistry are two different jobs, and dental school only prepared you for one of them. This section covers the other: building systems that hold without you in the room, leading a team that doesn’t need managing, and making the ownership decisions — scale, hire, restructure, hold – that determine what the next decade looks like. Written by people who have run practices, not studied them.
To transition a dental practice to insurance independence, you review every payer contract, drop plans in the order your numbers support, train your team, give patients clear notice, and set up billing so patients can still use their own benefits. Most practices do it in stages, not all at once. The order matters more than the speed.
- By Scott J. Manning MBA
Yes, personalized patient care in dentistry can be standardized, as long as you standardize the process and personalize the delivery. The exam, diagnostics, treatment sequence, and handoffs should run the same way for every patient, while the conversation, pacing, and goals adapt to the person in the chair. Practices get into trouble when they reverse the two.
- By Scott J. Manning MBA
Learn how to set effective dental practice standards that improve consistency, patient communication, scheduling, financial policies, and clinical care. Discover practical dental practice management strategies to establish clear expectations, improve patient compliance, reduce missed appointments, strengthen the patient experience, and build a more efficient and successful dental practice.
- By Scott J. Manning MBA
Why do patients refuse dental treatment? Explore the common reasons behind dental treatment refusal, including cost concerns, dental anxiety, lack of trust, and poor communication. Learn practical strategies to improve patient communication, build trust, increase dental treatment acceptance, and create a better patient experience.
- By Scott J. Manning MBA
You build a better dental patient experience by treating it as a system you own rather than a reaction to whoever walks through the door.
- By Scott J. Manning MBA
For decades, more patients and longer hours were the whole game — but in the New Era of Dentistry, that’s exactly what’s quietly draining your profit, your freedom, and your best cases.
- By Scott J. Manning MBA
I want to talk to you about the most important number in your entire practice.
Not your monthly production. Not your overhead percentage. Not even your profit margin (though, we need to talk about that too).
- By Scott J. Manning MBA
If your team keeps walking out the door, your instinct is probably to raise pay. Here’s the uncomfortable truth: that rarely fixes it, because pay is something anyone can find slightly more of down the street.
- By Scott J. Manning MBA
As consumers, we connect with brands that appeal to us aesthetically, philosophically, or otherwise, and that is typically the result of marketing. Beyond the initial impression marketing makes, though, most of us want to feel something deeper before pulling the trigger, especially when a decision will impact our health and well-being. That’s why marketing alone isn’t enough for dental practices seeking to attract high-quality patients.
- By Jackie Ulasewich
You don’t know everything. No one does. Hard work alone won’t get you to the next level—strategic learning and networking will.
- By Dr. David Phelps
To transition a dental practice to insurance independence, you review every payer contract, drop plans in the order your numbers support, train your team, give patients clear notice, and set up billing so patients can still use their own benefits. Most practices do it in stages, not all at once. The order matters more than the speed.
- By Scott J. Manning MBA
Yes, personalized patient care in dentistry can be standardized, as long as you standardize the process and personalize the delivery. The exam, diagnostics, treatment sequence, and handoffs should run the same way for every patient, while the conversation, pacing, and goals adapt to the person in the chair. Practices get into trouble when they reverse the two.
- By Scott J. Manning MBA
Learn how to set effective dental practice standards that improve consistency, patient communication, scheduling, financial policies, and clinical care. Discover practical dental practice management strategies to establish clear expectations, improve patient compliance, reduce missed appointments, strengthen the patient experience, and build a more efficient and successful dental practice.
- By Scott J. Manning MBA
Why do patients refuse dental treatment? Explore the common reasons behind dental treatment refusal, including cost concerns, dental anxiety, lack of trust, and poor communication. Learn practical strategies to improve patient communication, build trust, increase dental treatment acceptance, and create a better patient experience.
- By Scott J. Manning MBA
You build a better dental patient experience by treating it as a system you own rather than a reaction to whoever walks through the door.
- By Scott J. Manning MBA
For decades, more patients and longer hours were the whole game — but in the New Era of Dentistry, that’s exactly what’s quietly draining your profit, your freedom, and your best cases.
- By Scott J. Manning MBA
I want to talk to you about the most important number in your entire practice.
Not your monthly production. Not your overhead percentage. Not even your profit margin (though, we need to talk about that too).
- By Scott J. Manning MBA
If your team keeps walking out the door, your instinct is probably to raise pay. Here’s the uncomfortable truth: that rarely fixes it, because pay is something anyone can find slightly more of down the street.
- By Scott J. Manning MBA
As consumers, we connect with brands that appeal to us aesthetically, philosophically, or otherwise, and that is typically the result of marketing. Beyond the initial impression marketing makes, though, most of us want to feel something deeper before pulling the trigger, especially when a decision will impact our health and well-being. That’s why marketing alone isn’t enough for dental practices seeking to attract high-quality patients.
- By Jackie Ulasewich
You don’t know everything. No one does. Hard work alone won’t get you to the next level—strategic learning and networking will.
- By Dr. David Phelps