Tuesday, August 4, 2026
Your Source for Dental Industry Intelligence

The Editorial Board

Replying publicly to a patient review raises privacy questions that are easy to get wrong. Here is what a careful response looks like.
A dental website has three jobs: load fast on a phone, answer the questions that decide whether someone calls, and make contacting you effortless.
A group offer is more than a price. What to examine in the earnings figure, the rollover equity, the employment terms, and post-close economics.
Judgment feels thinner late in a clinical day. What that looks like at the chair, and how to build a schedule that accounts for it.
Your overhead ratio is a symptom, not a diagnosis. How to calculate it consistently, break it into categories, and find what drives it.
Physically wrecked and mentally wired is a familiar combination in practice. What you can work on, and what belongs with a physician.
A practical sequence for the days after a case goes wrong: the patient, the record, your carrier, and then yourself.
Taking real time off is an operations problem, not a discipline problem. What has to be true before a practice can run without you.
A staged plan for team training on new dental technology: who learns first, how to protect the schedule, and how to keep the equipment from going unused.
Inactive patients are usually the cheapest production a practice has. Here is how to work the list without wasting weeks on people who are gone.